Key features and packages overview
START-UP
MIDSIZE-PRO
ENTERPRISE
Manage the HCPs and HCOs flexibly, supported by the strong governance model.
Integrated with the flexible HCP Authenticator and Consent Management modules, it allows to manage the HCPs and HCOs from different locales, supported by flexible workflow for the notification and approval.
Have always up-to-date information about your HCPs and HCOs.
- HCP
- HCP
- HCO
- HCP
- HCO
Omnizia Consent Management Modul is facilitating the Consent Data Privacy Definition governance role for Omni-channel activities related to Webinars, support of Transparency reporting, based on EFPIA Code of Practice, any kind of online Forms in Pharma regulated environment such as online Sample request of a Pharma manufacture finished medicine product according to local Drug Law for e.g. GERMAN LAW (AMG) Section 47, Sub-section 3 and 4. In combination with Omnizia HCP Authenticator is very efficient way to share these requests with Sales Representatives & Medical Scientific Liaisons.
Omnizia Consent Management is the digital Cockpit to manage the Consent Definition between your CMS, CRM, ESP and Marketing Automation solutions.
- OneTrust
- Single-Opt-In-Journey
- OneTrust
- Single-Opt-In-Journey
- OneTrust
- Single-Opt-In-Journey
- Double-Opt-In Journey
- Imprint, About US, Privacy Notes
Omnizia IAM module is the foundation of any Health Care Professional (HCP) Portals. After building several digital Portals with connection to SalesForce with Veeva CRM, Deep Links to gated areas of HCP Portals and seeing the friction between external community and Pharma Companies Content and Service offering, we believe a central IAM is essential to understand and manage your target audiences and connect it to your CMS. Omnizia IAM is key Omni-Channel capability to be successful in the Omni-Channel Communication of tomorrow.
Omnizia IAM will support you to achieve your goal from unknown HCP towards known HCP User Journey and at the same time break internal siloes in your business organization between Compliance and Marketing via more transparency and efficient collaboration.
Omnizia IAM ensures that only specialized Health Care Professional can access advertisement concerns advertising for a prescription-only medicinal product. Stay in the Code of Conduct via Omnizia IAM with a comprehensive and accurate external Identity Provider designed for Health Care Industry.
- Roles
- Permission Sets
- Profiles
- Users
- Roles
- Permission Sets
- Profiles
- Users
- Service Accounts
- Roles
- Permission Sets
- Profiles
- Users
- Service Accounts
Start knowing your HCPs to better understand the audience needs and increase the community of advocates for your commercialization strategy.
Following authenticators are currently supported:
- LANR,
- DocCheck,
- BSNR
- INAMI / RIZIV
- GMC ID
- RPPS,
- TakiDex*,
- OMC ID,
- FNOMCeO
The list of authenticators are permanently increasing
Omnizia HCP Authenticator unlocks the possibility to create unknown to known HCP User Journeys with ready-made Web themes and email templates to kick-start without investing in own integration and interfaces between CMS, CRM, IdP, CIAM, ISP and many more. It is your first step into the HCP Community world to reach out to target audience 24/7.
If you plan to launch an HCP Portal and only rely on 3rd Party HCP Community Login and have barely insights about your target audiences within the online Channel, then it is time to start getting control and gather your own 1rst Party Emphasis data for better recommendations and quicker lead generation.
- 3 authenticators
- 6 authenticators
- 9 authenticators
Claims, Unique patients, ICD10 diagnoses, patient demographics.
Monthly updates
Limited ICD10 claims
General prescription data not linked to ICD10
General patient demographics.
Monthly updates
Unlimited ICD10 claims
Prescription data linked to ICD10
General patient demographics
Claims, prescription and demographic data used by AI to support patient finding.
Monthly updates
Unlimited ICD10 claims
Prescription data linked to ICD10
ICD related patient demographics, drill down to date (MM/DD/YYYY)
Claims and prescription triggered action directly loaded into CRM (i.e. prescription initiations or significant changes).
Full bio, including education, areas of interest, specific roles, areas of specialty and sub-specialties, general experience, educational and professional background including historic workplaces.
Yearly updates
Monthly updates
Live updates
Payment disclosers in value by company, by type of service provided, with date of activity / disclosure
Yearly updates no history
Yearly updates 5 years history
Yearly updates unlimited history, link to HCP for event driven engagement in CRM
Overall profile of the healthcare organization and description of services, including Co-operative Group memberships, center referrals, collaborations, facilities, ownership
Yearly updates
Monthly updates
Live updates
Omnizia Localization module supports you in multi-country engagements and allows to create the communication in local languages and compliant to local regulations.
Connected with corresponding HCP Authenticator Viquia Localization provides very powerful solution and processes for country-level support.
Following countries are currently supported:
- UK
- Belgium
- The Netherlands
- Luxemburg
- Germany
- Austria
- Switzerland
- Spain
- Italy
- Finland
- Norway
- Denmark
- Sweden
The list of countries are permanently increasing
- 3 countries
6 countries
12 countries
Omnizia Chatbot connects to Cognigy Conversational AI and enables in case of need the monitoring of all user intentions raised to the natural language understanding chatbot and keeps track and trace for your Pharmacovigilance department.
You can start building a conversational chatbot as soon as you know your HCP target audience. Do you have a Website? Then you are ready for the next level in the engagement with your customers.
If you plan to implement a Chatbot and you are hesitant because of free text intentions then you should consider Omnizia Chatbot and connect it to your chat platform.
- Chatbot integration
- Chatbot integration
- Intensions monitoring
- Chatbot integration
- Intensions monitoring
Omnizia Webinar Connector enable you to connect with the top Webinar providers and use the information from webinars for engagement with your customer, Marketing Automation, supported by Omnizia Journey Builder and analytics and dashboarding, supported by Omnizia Hot Statistics module.
Following Webinar providers are currently in scope:
- On24
- Within3*
- Zoom Webinars*
- On24
- On24
- On24
- Within3*
- Zoom Webinars*
Omnizia CMS Connector allows to connect different CMS systems and delivers the content using the selected CMS Platform.
Following CMS Platforms are currently in scope:
- Strapi
- Adobe Experience Manager
- Drupal*
- Sitecore Experience Manager*
- Drupal
- Drupal
- Drupal
- AEM
- Sitecore EM
The Omnizia PIN Generator allows to generate personalized or content related PINs for your Sales Activities to support Marketing Campaigns during Events, Symposia & Congresses for global and local events. Your Sales Representatives can see the generated personalized PINs in Veeva CRM and use it for different purposes.
- Event PINs
- Event PINs
- Personalized PINs
Get the data from your Sales Team managed in Veeva CRM into BCSDP CDP and utilize these for segmentation and BCSDP Sniper Targeting to ensure the truly omnichannel experience and effective communication
- General integration
- Keymessages
- General integration
- Keymessages
- Fragments
Get insights about Omnizia Approved Emails, Veeva CLM and Calls, related to In-Field team. Utilize these data for segmentation and Personas in Omnizia Sniper Targeting to increase the understanding of your customers behaviour, executed activities and ensure the efficient communication based on holistic view on customer and associated actions.
NEW: Bi-directional communication – get Webinar, Medical Advisory Boards and HCP Portal gated area behaviour into the Veeva Timeline History as multi-channel activities call type.
- Veeva CRM Timeline Insights
- Veeva CRM Timeline Insights
NEW | Bi-directional communication
from and to Veeva Timeline*
Omnizia Journey Builder enables the full power of the personalized customer journey, based on the Omnizia Insights and Segmentations combined with the powerful tools for Marketing automation.
The Journey Builder enables the set of different channels for automation mentioned in the table.
- Webinar
- Veeva Approved Emails
- Webinar
- Veeva Approved Emails
- Broadcast Mailing
Omnizia Data Lens is very powerful module providing the 3rd party OOTB connectors for data integration with Omnizia. The data from these 3rd parties will be placed in CDP and made available for further processing in the platform – e.g. in Journey Builder, Sniper Targeting Module, Filtering and Segmentation, etc.
Data from 3rd party providers are not in scope and need to be purchased separately.
- IQVia OneKey
- Open Data Veeva*
- IQVia OneKey
- Open Data Veeva*
- Google Analytics 360*
- IQVia OneKey
- Open Data Veeva*
- Global Data Support*
- Google Analytics 360*
- Clinicial Trials.gov
- Citeline*
Omnizia Clinical Trails Connector enables the connection with the clinicaltrials.gov global Clinical Trials database. The data available through this connection can be used for understanding of the running and planned clinical trials. Understanding of the locations where these will be executed, search the data with the keyword search, but also utilize this information in own communication with HCPs and HCOs.
- Clinicial Trials.gov
- Clinicial Trials.gov
- Integration with Google Maps
- Keyword Search
A configurable, efficient, self-service onboarding process for Suppliers in the Pharma and Life-Science sector. Supplier types are general contractors, wholesalers, health care organizations and health care professionals.
- Connects to various ERP-Systems with Standard-CMS
Connects to various ERP-Systems
User Experiences with different Content Management Systems (AEM, Sitecore, Drupal)
* – items currently in the Omnizia product roadmap and will be developed based on it
Are you interested in optimizing your workflows with Omnizia?
The Life Science industry differs significantly from other industries in the way, type and time of communication with their customers – HCPs and HCOs. The dedicated sniper targeting supported by the In-field team through seamless integration with Veeva CRM enables the marketer in a Pharma company to communicate focused with low cost, right content and at the right time.
